I had to contact the support department of InMotion Hosting couple of days before to clarify something. I am happy to see such a fine support through chat of the said web hosts. Firstly I got connected very quickly, about less than a minute wait time, secondly the chat technician named Adam C was very courteous and know his job very well.
The way he handled my questions was superb. The most important point due to which I have to mention this thing in my blog post is the follow up action of InMotion hosting support person. Due to some reason I got disconnected from the chat and felt sorry because my important question was about to be answered because I could see the text ‘Adam C is typing’ but I was unable to re-connect for a long time.
So I thought that I will contact them at some other time but to my surprise I got the follow up e-mail from the said person with the answer to my left out question. He very respectfully asked me if I had any other question.
This has left really an excellent impression on me, though I am not their present client but such gesture had made me think that if I needed any new web hosting then my first choice will of course b InMotion hosting.
If you had any such experience with your host please do share it with me so that I can mention it in my blog for the knowledge and information of others.