Arvixe New Domain Management Panel

A couple of weeks back Arvixe has renewed their domain management panel giving it a new look. though it is very impressive indeed but is not user friendly at all and some of its functions are not working till date.

I needed EPP code for a domain and to my horror that option was not working properly and I had to e-mail the support to get the EPP code for the required domain.

At an another occasion I wanted to register a domain name and as usual I logged in the domain panel, after checking the domain availability I ordered it but when I tried to add funds in it the button got dead and I was unable to pay for the domain name I wanted.

I searched for a new domain registrar and after reading reviews and getting satisfied I registered the domain name with Name Silo a very decent and efficient domain registrar that is not only cheaper than Arvixe but their options are also very user friendly.

Arvixe Ticket Support System Changed

Arvixe web host have brought a change in their ticket support system and it will be enforced on 5 Feb 2015. Before that a customer can e-mail the support department from their usual e-mail client but now only the customers who have the accounts with Arvixe will be able to do it through their web hosting control panel.

According to an e-mail received from Arvixe that says,

‘This new support method will help us verify your account details before a ticket is created. This will help us deliver faster response times, and will also ensure the security of your account with Arvixe.’

This seems to be fine and no problem for the customer but a little trouble to login in to their accounts to submit the tickets, which is just a minute and negligible problem. We the customers welcome this change and hope for the best expecting from Arvixe to also reduce the support response time.